Comparison

SlotFill vs Appointify

Looking for a HIPAA-conscious alternative to Appointify? Here's how SlotFill compares for therapy practices and healthcare providers.

Important for Healthcare Providers

Appointify explicitly states they will not sign Business Associate Agreements (BAAs). For therapists, counselors, and other healthcare providers handling protected health information (PHI), this means Appointify cannot be used in a HIPAA-compliant manner.

SlotFill is designed with healthcare in mind. We only collect scheduling data (not PHI), use encrypted US-based servers, and can provide a BAA on request.

Feature Comparison

FeatureSlotFillAppointify
HIPAA Compliance

HIPAA-Conscious

Scheduling data only, encrypted, US servers. BAA available on request.

Not HIPAA Compliant

Explicitly states they will not sign Business Associate Agreements (BAAs).

Platform Access

Web + Mobile

Full web dashboard for managing waitlists. Clients claim via any browser.

Mobile App Only

Requires downloading their app. No web access for providers.

Pricing

$39/month

Transparent pricing. 300 SMS included. No hidden fees.

Hidden

Pricing not publicly available. Must contact sales.

Target Market

Healthcare-First

Built specifically for therapists, counselors, and healthcare providers.

Generic

Designed for any appointment business (salons, spas, etc.).

Client Experience

No App Required

Clients receive SMS and claim via web link. No downloads, no accounts.

App Required

Clients may need to download the app to interact.

Calendar Integration

Google Calendar

Auto-sync openings to your calendar with status updates.

Limited

Calendar integration varies by plan.

Data Export

Full Export

Export your waitlist and data anytime. Your data is yours.

Unknown

Data export capabilities not clearly documented.

Support

Email + Chat

Responsive support from a team that understands healthcare.

App-Based

Support primarily through the app.

Which is Right for You?

Choose SlotFill if you...

  • •Are a therapist, counselor, or healthcare provider
  • •Need HIPAA-conscious tools for your practice
  • •Want web access (not just mobile app)
  • •Prefer transparent, predictable pricing
  • •Want clients to claim without downloading an app

Appointify might work if you...

  • •Run a non-healthcare business (salon, spa, etc.)
  • •Don't need HIPAA compliance
  • •Prefer managing everything from a mobile app
  • •Your clients are comfortable downloading apps

Ready to try the HIPAA-conscious alternative?

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Frequently Asked Questions

Is SlotFill actually HIPAA compliant?
SlotFill is designed with healthcare in mind. We only collect scheduling information (names, phone numbers, appointment times)—not clinical notes or diagnoses. Our data is encrypted, stored on US servers, and we can provide a Business Associate Agreement (BAA) on request. We call ourselves "HIPAA-conscious" because true HIPAA compliance also depends on how you use the tool.
Why doesn't Appointify sign BAAs?
Appointify's documentation explicitly states they will not sign Business Associate Agreements. This means they cannot be used for any communication involving protected health information (PHI) under HIPAA. For therapists and healthcare providers, this is a significant limitation.
Can I switch from Appointify to SlotFill?
Yes! You can export your client contact list and import it into SlotFill via CSV upload. We support importing up to 500 contacts at once. Your clients will receive messages from your new SlotFill number.
Do my clients need to download an app?
No. With SlotFill, clients receive a standard SMS with a link. They tap the link, see the appointment details, and claim with one tap—all in their mobile browser. No app download, no account creation, no friction.